At a recent community meeting, two panelists from Goodwill responded to questions from the community regarding issues surrounding employment, particularly for those with criminal backgrounds. The event highlighted challenges, successes, and innovative solutions aimed at helping individuals reintegrate into the workforce.
Cassie Swindell, a Career Navigator at Goodwill, and Lori Malone, Reentry Program Specialist at Goodwill, shed light on the struggles faced by their clients. Malone emphasized that though criminal background is a significant barrier to employment, it has more to do with a lack of interviewing skills than employers willingness to hire someone with a background.
"It's mainly because of how they explain their convictions," she elaborates. It is difficult for individuals to talk about their past and distinguish it from their current situation. "Be honest and be clear explaining what you did," she advises her clients, "Be able to talk about what you're proud of, you're doing now and moving forward. Do not stay in the past."
Malone leads Goodwill’s reentry program, a 16-week initiative providing employment opportunities and life skills training, including budgeting and interview techniques. Swindell, in a complimentary fashion, supports individuals with various employment needs, including resume building and skill enhancement.
The panel acknowledged that the COVID-19 pandemic reshaped employment landscapes. While the crisis presented challenges, it also opened opportunities as businesses faced labor shortages. Employers become more flexible, willing to consider candidates with backgrounds they might have previously overlooked.
Beyond criminal records, panelists identified transportation, childcare, and mental health as significant hurdles. Many job seekers lack reliable transportation, a pervasive issue in rural areas. Potential solutions discussed included partnerships with local churches to utilize their vans for worker transportation and employer-led initiatives providing ride vouchers.
One community member contributed to the discussion by noting how mental health issues affecting employment can be cyclical. “A lot of times people that struggle with depression or anxiety tend to isolate and stay at home, and it means that their self-esteem and their self-worth is low...And every time they submit an application and they don't get a callback or they don't get an appointment, that makes it worse." This individual praised Goodwill and other agencies that provide life skills because they help boost self esteem and productivity.
Malone agrees, "I think it affects their confidence, their motivation, and their ability to manage stress as well."
Collaboration was emphasized as key to reducing employment barriers. Goodwill has made efforts to network with local businesses, training organizations, and community agencies. As community leaders and organizations join forces, the future looks promising for those seeking a second chance.
Smart Justice is a magazine, podcast, and continuing news coverage from the nonprofit Restore Hope and covers the pursuit of better outcomes on justice system-related issues, such as child welfare, incarceration, and juvenile justice. Our coverage is solutions-oriented, focusing on the innovative ways in which communities are solving issues and the lessons that have been learned as a result of successes and challenges.
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